Terms & conditions

APPOINTMENT CANCELLATIONS

No-shows will be charged the full-service price. Considering other clients, please give 24 hours notice for cancellations. If you cancel or change your appointment with less than 24 hours' notice, you will lose your deposit. A credit card is required to secure certain hair appointments.

NO-SHOWS

Non-cancellations or "NO-SHOWS" will be charged 100% of the original service booked. If you miss three consecutive appointments without contacting the salon, you will be unable to schedule future appointments.

 

SERVICE SATISFACTION

Suppose you are not satisfied with your service. In that case, do not hesitate to reach out within seven days of your original appointment to receive a complimentary redo service (instances may vary). As a valued guest, Whitney Green NY wants every opportunity to meet and exceed your expectations.

 

PAYMENT

Acceptable forms of payment are cash, VISA, MasterCard, America Express, Debit Cards, bank transfers, and Paypal. Personal checks are not accepted.

​REFUND POLICY

 Refunds, exchanges, or credits on salon services, gift certificates, package series, or retail products are not offered except for replacing damaged products. All sales are final.

PRIVACY NOTICE

This privacy notice discloses the privacy practices of Whitney Green, NY. This privacy notice applies solely to information collected by this website. In addition, it will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures are in place to protect against the misuse of your information.

  4. How you can correct any inaccuracies in the information.

 

INFORMATION COLLECTION, USE, AND SHARING
We are the sole owners of the information collected on this site. We only have access to/collect the information you voluntarily give us via email or direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding why you contacted us. However, we will not share your information with any third party outside of our organization other than necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

ORDERS
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Your Access to and Control Over Information 
You may opt-out of any future contacts from us at any time. In addition, you can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you if any.

  • Change/correct any information we have about you.

  • Have us delete any data we have about you.

  • Finally, express any concern you have about our use of your data.

 

SECURITY
We take precautions to protect your information. For example, when you submit sensitive information via the website, your information is protected online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us. You can verify this by looking for a lock icon in the address bar and looking for "HTTPS" at the beginning of the Web page's address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. In addition, the computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at info@whitneygreenny.com.